|
Una amplia gama de soluciones
para todos los servicios y aplicaciones
VoxNauta ha sido realizada para permitir el desarrollo de cualquier
tipo de aplicación de voz auto servicio, incluyendo: servicios
de información - para acceder a las informaciones
sobre los servicios y productos, para tener asistencia postventa
e información pública como horarios y localización
de oficinas; servicios de comunicación
personal - utilizando un perfil personal/de negocio se
puede acceder a la agenda personal de direcciones, al correo electrónico
a través del teléfono, a las aplicaciones de calendario
y agenda; servicios de transaccionales
como comercio electrónico, banca on-line, reservas de viajes,
servicios de comercio electrónico telefónico o servicios
asegurativos, etc.
| System
Configurations |
IVR:
includes CCXML, VoiceXML, DTMF and prerecorded audio
ASR only: includes CCXML, VoiceXML,
DTMF, ASR and prerecorded audio
TTS only: includes CCXML, VoiceXML
, DTMF, prerecorded audio and TTS
Full dialog advanced IVR: includes
CCXML, VoiceXML, DTMF, ASR, SV, prerecorded audio and TTS |
| OS
Supported |
Microsoft Windows 2000 and
2003, Linux Red Hat 7.3 and Red Hat Enterprise Linux 3 |
| Network
Signalling (TDM) |
Analog, Loop Start, ISDN |
| Supported
Telephone Cards |
NMS AG 2000/200-8LSE (Analog),
NMS AG4000/400-1E (digital), NMS AG4040/4-1TE (Digital), Intel
Dialogic D/41JCT-LS or D/120JCT-LS (Analog) |
| Echo
Cancellation |
Supported by telephone cards |
| Network
Signalling (VoIP: SIP-RTP) |
RFC 3261 (Session Initiation
Protocol), RFC 3515 (Refer Method), RFC 2327 and 3264 (SDP)
RFC 3891 (Replaces Header), RFC 1889 (RTP), RFC 3665 (Basic
Call Flow), RFC 3666 (PSTN Call Flow) |
| Speech
Related Standards |
CCXML 1.0, VoiceXML 2.0, VoiceXML
2.1, RFC 2833 (DTMF), SRGS 1.0 (XML and ABNF), SISR 1.0, EMMA
(LCWD), SSML 1.0, DSR Aurora, HTTP/HTTPS 1.1 |
| File
Fetch |
CCXML and VoiceXML documents,
as well as grammars, lexicon and audio files are fetched from
local file system and over HTTP (with cashing support) and/or
HTTPS |
| Voice
Coding |
G.711 (A-law and Mu-law) |
| Audio
File Formats |
8 and 16 bit, A-law, Mu-law
and linear, mono and stereo, with sample rate between 8 and
44.1 kHz |
| Speech
Technologies |
Loquendo ASR, Loquendo SV,
Loquendo TTS (via MRCPv2) |
| Supported
Languages |
U.S. and U.K English, Castilian,
Catalan, Dutch, French, German, Greek, Italian, Polish, Portuguese,
Swedish, American Spanish, Argentinian, Brazilian, Chilean
and Mexican |
| O&M |
SNMP and Graphic Centralized
Management Console |
| System
Profiles |
TDM network (with NMS card),
TDM network (with Intel card), VoIP, DAP* (TCP-IP interface),
TDM and VoIP |
* DAP profile does not include CCXML interpreter
From September 2009, versions of Loquendo VoxNauta up to and including
version 5, and versions for Linux RH 7.3, will no longer be supported.
From September 2009, Loquendo Speech Server will no longer be supported. |